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Nwas Patient Transport, Contact the relevant telephone number for your area, location and eligibility criteria, and have your NHS number ready. The The questions have been designed to make sure we understand your requirements and so we can match our transport with your medical needs if you are eligible for the service. PTS is a service for eligible patients who need special support for healthcare appointments. The North West Ambulance Service NHS Trust (NWAS) is now managing the Patient Transport Service in Lancashire, with the new ‘on the day’ service (covering mainly discharges from the wards, urgent care centres and emergency department) now operational: Monday-Friday including Bank Holidays - 8am-8pm with the last booking being taken at 7pm Saturday Find out if you are eligible for non-emergency transport to and from your healthcare appointments in Wirral. NWAS provides the pre-hospital care elements of the NHS for the 7 million populace of the North West of England. uk/pts Can I use the patient transport service? Entitlement to use the service depends on your specific requirements, medical condition […] Patient Transport Service is a non-emergency service for people who may need special support getting to and from their healthcare appointments. Find out how to make a booking for PTS in the North West Ambulance Service area. Learn about eligibility, booking, cancellation, journeys, escorts, quality standards and COVID-19 measures. What is an ICC call handler? As an ICC Call Handler, you will be trained to cover our 999, 111 and PTS call lines. Contact the booking centre by phone or visit the NWAS website for more information. Our centralised web booking system is available 24/7 and provides a number of benefits to users including the ability to make a Jul 16, 2025 · North West Ambulance Service provides a non-emergency patient transport service for people who need special support getting to and from their healthcare appointments due to a medical or physical condition. . Welcome to PTS Online Services Please enter your username and password below: We provide non-emergency Patient Transport Service (PTS) for eligible patients in Cumbria, Greater Manchester, Lancashire and Merseyside. Booking line: 0800 0323 240Website: nwas. 3 million emergency calls and responds to more than 1 million incidents each year. We want to make sure you travel as safely and as comfortably as possible to and from your appointment. You will initially start your training in one of our contact centre areas as either a 999 call handler or a 111 call handler and In time you will be placed onto separate conversion classes eventually covering all three areas 999, 111 and PTS (Patient Transport Service). nhs. Dec 24, 2025 · Non-emergency Patient Transport Service (PTS) for eligible patients in Cumbria, Greater Manchester, Lancashire and Merseyside. NWAS was formed in July 2006 with the merger of the four ambulance services of Cumbria, Greater Manchester, Lancashire and Mersey Regional (Cheshire and Merseyside). At North West Ambulance Service, we’re emergency responders, patient transport providers and NHS 111 urgent care and advice givers. The service receives approximately 1. We operate a regional booking system which allows us to deliver a standardised and efficient service to our users and patients. North West Ambulance Service (NWAS) is based in Greater Manchester and serves more than 7 million people in North West England, covering approximately 5,400 square miles. casle08 1r2gn g58 b211u7 v5nj jsxp folh io y5yo tfxruq